Customer relationship management (CRM) applications are in demand by businesses of all sizes. However, many businesses are put off by the upfront costs and perceived complexity of implementing a CRM system internally. That's why hosted solutions have become increasingly more popular. They enable organisations to take advantage of a sophisticated CRM system without a significant, upfront capital investment.

Choices in the hosted CRM market are limited at best. For the most part, hosted CRM is only offered as a one-size-fits-all solution without the functionality to easily support unique sales and business process requirements.

Microsoft Dynamics CRM 3.0 addresses the issue of choice, offering a broad scope of architectural, delivery and licensing options to fit your business needs.

Snapdragon offers Microsoft CRM as a 'Hosted' solution offering. Click on the image below to access our dedicated 'Hosted CRM' portal.

The Microsoft Dynamics CRM Professional hosted solution brochure provides you with a detailed look at the power of choice that Microsoft CRM offers your business including:

User experience. Users have a full range of client interface options, just as they do with an on-premise solution including:

• Native Microsoft Outlook
• Web browser
• Online and offline
   

Business fit. Microsoft CRM allows for powerful customisation and integration to meet your business needs:

• Fully customisable
• Application integration
• Vertical solutions
   

Flexible deployment options. Microsoft CRM is available in a number of deployment options:

• Hosted
• On premise
• Hybrid
   

Licensing options. Microsoft CRM offers a number of licensing options and deployment models:

• Pay on a per user subscription basis
• Purchase the application upfront with perpetual licensing
• Arrange for Microsoft financing